Credit Controller - Wakefield

Job Title: Credit Controller

Department: Finance

Reporting to: Credit Control Supervisor

Location: Head Office (Wakefield)


The Company

At Horizon Platforms Ltd we are proud to be a leading provider of Powered Access equipment hire, sales and training in the North of England. Established in 2008, we’ve continued to grow year on year despite challenging economic times. We genuinely value our employees in the same way that we value our customers. We want you to feel challenged, fulfilled, encouraged, trained and mentored so that you can reach your full potential as quickly as possible.

This job description is structured around our employee values; Teamwork, Positivity, Ownership and Outstanding Service.


Job Purpose

As part of the Finance team, the Credit Controller provides support in the collection of debt.  He/she will control specific sections of Customer accounts within the sales ledger and play a key role in ensuring the ledger is always up to date with cash posting and credit limits.  The aim of the Credit controller in the Finance team is to minimise overdue debt to the Company.


Responsibilities

Teamwork:

  • Work closely with other members of the Finance team to ensure an efficient and professional service 
  • Assist with other duties or administrative requirements during periods of staff absence due to any reason including sickness and holidays
  • Undertake ad hoc tasks as required from time to time to assist in the general running of the department
  • Assist with documentation related to payment of invoices

Positivity:

  • Demonstrate the Company Values in everything you do
  • Respect all colleagues and customers, being polite and courteous at all times
  • Demonstrate a high level of motivation in chasing overdue debt in line with Company procedure

Ownership:

  • Take responsibility for your own workload by ensuring your customers have everything they need from statements to invoices
  • Report regularly to the Credit Control Supervisor team any areas for concern
  • Assist in the maintenance of the ledgers and accounts mail box
  • Taking payments from customers and banking duties when necessary
  • Maintain customer master files including accurate contact details, credit limits and terms
  • Ensure organised filing systems are maintained to allow swift retrieval of customer information and documents
  • Assist and report on the resolution and investigate of sales ledger queries as required
  • Ensure credit limits are monitored and action taken where necessary
  • Weekly reporting on debt collection expected

Outstanding Service:

  • Electronically file remittances in the system to ensure correct cash allocation, obtain where required
  • Maintain a good relationship with customers and a commercial awareness of any issues likely to affect collection of their debts
  • Process new customer credit applications and record relating documentation
  • Use all internal systems and computer programmes accurately and where necessary in order to ensure efficiency


Skills Required

  • Passionate and willing to provide exceptional levels of customer service
  • An excellent communicator with people at any level within an organisation
  • Highly numerate
  • Computer literate with good understanding of Microsoft packages, Microsoft Navision preferred
  • Excellent telephone manner
  • Detail-oriented with superior accuracy skills
  • Strong organisational skills and the ability to prioritise workload
  • Ability to work under pressure to meet deadlines
  • Proactive, enthusiastic and a willing member of the team

Apply Now

If the above sounds exciting and you know that you can meet our expectations, simply show us why we should consider you for this role by sending your covering letter and CV to lucy.normanton@horizonplatforms.co.uk


SEND YOUR CV


Application Process

Most vacancies include a first stage competency based interview: online assessment and a final interview.