Transport Assistant - Wakefield

Job Title: Transport Assistant

Department: Transport

Reporting to: Senior Logistics Controller

Location: Wakefield

Hours: 45 per week


The Company

At Horizon Platforms Ltd we are proud to be a leading provider of Powered Access equipment hire, sales and training in the North of England. Established in 2008, we’ve continued to grow year on year despite challenging economic times. We genuinely value our employees in the same way that we value our customers. We want you to feel challenged, fulfilled, encouraged, trained and mentored so that you can reach your full potential as quickly as possible.

This job description is structured around our employee values; Teamwork, Positivity, Ownership and Outstanding Service.


Job Purpose

In this key role within the Company, you will support the Senior Logistics Controller in the co-ordination of all aspects of the transportation process.   You will maintain regular and effective communication with all colleagues to ensure the provision of an outstanding level of service to all Horizon customers.

Responsibilities

Teamwork:

  • Effectively communicate with all Drivers, the Hire Desk and Service team to ensure an efficient and professional delivery service 
  • Work closely with the Service department to ensure that all necessary Pre-Delivery Inspections are carried out in a timely manner
  • Work flexibly to support colleagues and cover holiday as needed
  • Ad-hoc duties as required to support the wider team

Positivity:

  • Demonstrate the Company Values in everything you do
  • Respect all colleagues and customers, being polite and courteous at all times

Ownership:

  • Schedule Driver runs in accordance with the applicable regulations and directives - UK Driving Hours and Working Time Directive
  • Ensure all actions carried out on behalf of Horizon Platforms are commercially viable
  • Allocate own fleet items to current orders to ensure maximum fleet utilisation levels are maintained
  • Forward plan efficient delivery schedules ensuring maximum utilisation of our fleet of delivery vehicles
  • Constantly monitor all driver progress throughout any day and make necessary adjustments to accommodate any unscheduled on/off hires

Outstanding Service:

  • Deliver a quality service, always striving to exceed expectations
  • Report any opportunities, threats and/or suggested improvements to the management team at the earliest opportunity 
  • Keep up-to-date on all new processes and procedures
  • Support and assist colleagues through sharing of knowledge to ensure consistency of information delivered to customers
  • Respect all customers both internally and externally

Skills Required

  • Previous experience within a similar role and/or environment would be beneficial 
  • Self-motivated with an ability to work autonomously and take responsibility
  • Passionate and willing to provide exceptional levels of customer service
  • An excellent communicator with people at any level within an organisation
  • A flexible approach, with a willingness and ability to react positively to changing business demands
  • Competent problem solving skills with an ability to look for alternative solutions
  • Confident and comfortable working under pressure and to deadline
  • Ability to motivate self and others
  • Excellent time management, administration and organisational skills
  • Immaculate attention to detail alongside highly accurate data entry and inputting skills
  • Sound geographical knowledge

Apply Now

If the above sounds exciting and you know that you can meet our expectations, simply show us why we should consider you for this role by sending your covering letter and CV to lucy.normanton@horizonplatforms.co.uk


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Application Process

Most vacancies include a first stage competency based interview: online assessment and a final interview.